Privacy Policy

This Privacy Policy describes how Polynotes ("we", "our", or "us") collects, uses, and shares your personal information when you use our website at https://truereview.in.

By using Polynotes, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our service:

• Account Information: Name, email address, and password when you register.
• Payment Information: We do not store your card details. Payments are processed securely through Razorpay. We only store transaction IDs and amounts.
• Usage Data: Pages visited, books read, reading progress, search queries, and time spent on the platform.
• Device Information: Browser type, IP address, operating system, and device identifiers.
• Communications: Messages you send us via email or contact forms.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process payments and subscriptions
• Provide access to books and reading features
• Track your reading progress and bookmarks
• Send transactional emails (purchase confirmations, password resets)
• Send newsletter emails if you have opted in
• Improve our platform and user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Razorpay: To process payments. Their privacy policy applies to payment data.
• Email providers: To send transactional and newsletter emails.
• Analytics services: Aggregated, anonymised usage data only.
• Legal authorities: When required by law or to protect our rights.

4. Cookies & Tracking

We use cookies and similar technologies to:

• Keep you logged in (session cookies)
• Remember your preferences (theme, language)
• Analyse site traffic (analytics cookies)

You can control cookies through your browser settings. Disabling cookies may limit some features of the site.

5. Data Security

We implement industry-standard security measures including SSL encryption, hashed passwords (bcrypt), and access controls to protect your data. However, no method of internet transmission is 100% secure.

In the event of a data breach that affects your rights, we will notify you within 72 hours of becoming aware of it.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data via your dashboard
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing emails at any time

To exercise any of these rights, contact us at support@truereview.in.

7. Third-Party Services

Our platform integrates with the following third-party services, each with their own privacy policies:

• Razorpay — Payment processing
• Google Fonts — Typography

8. Children's Privacy

Polynotes is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. The "last updated" date at the top of this page will reflect the latest revision.

Continued use of Polynotes after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: support@truereview.in
• Website: https://truereview.in